Assistant support
Recurring delegated work such as inbox, calendar, CRM, customer support, research, and operations administration.
Managed service model
A Filipino assistant, strategist oversight, AI workflow design, and weekly review in one service.
Clients receive recurring support inside an operating model: role scope, SOPs, reporting, review, escalation, and clear limits on what the service can safely do.
Strategist oversight
Workflow mapping, SOP documentation, reporting cadence, quality checks, and scope review.
AI workflow layer
Prompt libraries, structured drafts, task audit support, recurring report preparation, and exception routing.
QA and escalation
Weekly performance reporting, approval needs, issue tracking, and replacement/escalation requests when a real engagement is active.
Ownership model
Who owns what before work starts.
The best delegated work has one owner for execution, one owner for delivery quality, and one client owner for decisions.
| Role | Owns | Does not own |
|---|---|---|
| Filipino assistant | Recurring execution, drafts, checklists, updates, summaries, and agreed handoffs. | Final business decisions, privileged access changes, regulated advice, or commitments outside scope. |
| Delivery owner or strategist | Scope translation, SOPs, QA sampling, reporting rhythm, rework review, and escalation routing. | Client-side policy decisions, hidden approvals, or unapproved expansion. |
| AI workflow support | Preparation such as summaries, classifications, draft language, prompt libraries, and reporting inputs. | Unreviewed customer-facing, destructive, regulated, financial, hiring, legal, medical, security, or production actions. |
| Client owner | Access approval, accepted-work criteria, sensitive actions, business decisions, and correction acceptance. | Day-to-day task preparation once the scope, systems, and approval rules are agreed. |
Onboarding path
From assessment to first accepted task.
Start dates depend on client readiness, tool access, workload clarity, and available matching capacity.
Assessment
Capture the workflow, systems, volume, risk, coverage window, budget readiness, and success criteria.
Agreed scope
Confirm deliverables, exclusions, approval points, reporting cadence, response expectations, and commercial next step.
Matching and access
Check fit and availability, approve access, document the SOP, and agree how sensitive work pauses.
Supervised first task
Run one controlled task, review output against acceptance criteria, correct the SOP, and only then expand.
Next step
Talk through this workflow.
Choose a quick inquiry or a saved assessment with this workflow summarized for follow-up.